Field Collection Officer - Madiun

Join Home Credit as a Field Collection Officer in Madiun, Jawa Timur and play a pivotal role in ensuring timely loan repayments while maintaining exceptional customer relationships. This position offers a dynamic work environment where you will engage daily with borrowers, providing personalized solutions and support. With a growing customer base and a commitment to financial inclusion, Home Credit is the perfect place to build your career in the lending industry.

As a Field Collection Officer, you will be at the forefront of our collection efforts, working closely with our field teams to recover outstanding loans. You will use our proprietary collection tools and software to track and manage collections, ensuring that every borrower receives the attention and support they need. This role is ideal for those who thrive in a fast-paced environment and are passionate about helping others achieve their financial goals.

Home Credit is an international financial technology company that offers modern lending services. We are dedicated to promoting financial inclusion for the unbanked population. In Madiun, we are expanding our operations, and we need a dedicated Field Collection Officer to join our team.

📋 Tanggung Jawab Pekerjaan

• Visit borrowers to collect outstanding loans and provide personalized support.
• Use Home Credit's collection tools and software to track and manage collections.
• Build and maintain strong relationships with borrowers to encourage timely repayments.
• Provide financial education and guidance to help borrowers manage their finances effectively.
• Collaborate with the field team to develop and implement collection strategies.
• Monitor collection performance and provide regular reports to the team.
• Ensure compliance with Home Credit's policies and procedures.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in collections or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of financial products and services.
• Familiarity with collection tools and software, such as Home Credit's proprietary systems.
• Valid driver's license and reliable transportation.
• Bachelor's degree in Business Administration, Finance, or a related field.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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